{"schema_version":"1","resource_id":"res_fe3861e636a60a04356194e104fe4e55","resource_kind":"limitations","publication_status":"published","organization":{"id":"org_sl_sp","canonical_name":"SL-SP"},"offering":{"id":"off_sl_sp_anfrage_automatisierung","organization_id":"org_sl_sp","canonical_name":"Process and inquiry automation with CRM handover","offering_type":"service","status":"active","short_description":"Capturing inquiries in a structured way, routing them, and connecting them to the tools or CRM the company already uses.","primary_problem":"Inquiries arrive unstructured and get lost between responsibilities; existing tools and the website are not connected."},"locale":"en","last_material_reviewed_at":"2026-09-04T06:30:00.000Z","categories":[{"slug":"anfrage-automatisierung","label":"Inquiry automation and CRM handover","definition":"Structured capture and routing of inquiries and their connection to existing tools or a CRM.","boundaries":"Includes capture, routing and integration with existing systems. Does not include a CRM product of its own or sales outsourcing."}],"projection":{"claim_ids":["clm_sl_sp_automatisierung_limitations"],"category_slugs":["anfrage-automatisierung"],"action_endpoints":[]},"claims":[{"id":"clm_sl_sp_automatisierung_limitations","subject_type":"offering","subject_id":"off_sl_sp_anfrage_automatisierung","predicate":"offering.limitations","value":["SL-SP connects existing systems; it does not replace them and does not supply a CRM product of its own.","Final scope is established after discovery."],"statement":"SL-SP connects existing systems; it does not replace them and does not supply a CRM product of its own. Final scope is established after discovery.","source_origin":"company","verification_method":"source_confirmed","freshness_status":"current","conflict_status":"none","confidence":null,"observed_at":"2026-09-04T06:30:00.000Z","valid_from":null,"valid_until":null,"verified_at":"2026-09-04T06:30:00.000Z","review_due_at":"2026-12-03T09:00:00.000Z","publication_status":"published","evidence":[{"source_id":"src_sl_sp_leistungen_20260904","relationship":"supports","summary":"The services overview frames the building blocks as scoped to the situation."}]}],"sources":[{"id":"src_sl_sp_leistungen_20260904","source_type":"official_company_page","publisher":"SL-SP","canonical_url":"https://sl-sp.de/leistungen/","title":"SL-SP services overview","published_at":null,"language":"de","access":"public"}],"record_digest":"sha256:03d76c8b48690866ef9e09f691077fa4d93f48d83eed5e6ee09605f678128a70","generated_at":"2026-09-08T12:50:29.689Z"}