{"schema_version":"1","resource_id":"res_b4e5ac810ee5f3eefc63dffaf144daa9","resource_kind":"overview","publication_status":"published","organization":{"id":"org_sl_sp","canonical_name":"SL-SP"},"offering":{"id":"off_sl_sp_anfrage_automatisierung","organization_id":"org_sl_sp","canonical_name":"Process and inquiry automation with CRM handover","offering_type":"service","status":"active","short_description":"Capturing inquiries in a structured way, routing them, and connecting them to the tools or CRM the company already uses.","primary_problem":"Inquiries arrive unstructured and get lost between responsibilities; existing tools and the website are not connected."},"locale":"en","last_material_reviewed_at":"2026-09-04T06:30:00.000Z","categories":[{"slug":"anfrage-automatisierung","label":"Inquiry automation and CRM handover","definition":"Structured capture and routing of inquiries and their connection to existing tools or a CRM.","boundaries":"Includes capture, routing and integration with existing systems. Does not include a CRM product of its own or sales outsourcing."}],"projection":{"claim_ids":[],"category_slugs":["anfrage-automatisierung"],"action_endpoints":[]},"claims":[],"sources":[],"record_digest":"sha256:03d76c8b48690866ef9e09f691077fa4d93f48d83eed5e6ee09605f678128a70","generated_at":"2026-09-08T12:50:44.953Z"}